No complains at all, I would definitely book here again and would recommend it to others. This family-friendly hotel offers a huge variety of newly renovated and spacious rooms. I appreciated very good personnel that ensures guests have a comfortable stay. The breakfast is hot, and the location is fantastic adjacent to adjoining restaurant for an evening meal, Southampton, Portsmouth, Winchester, Romsey, Salisbury, Bournemouth, New Forest and the pub along the road😃

Can honestly say there wasn't anything not to like.

This hotel is conveniently located very close to Paultons Park, making it an ideal choice for families planning a visit to the park. its proximity to the motorway network allows for easy access and convenience for travelers. the rooms in this hotel are clean and pleasant, providing a comfortable space to rest after a long day at Paultons Park. the staff at the hotel are helpful and friendly, making guests feel welcome and well taken care of. Breakfast at the attached pub offers a variety of options to start the day off right.

The nearby non-Whitbread restaurant has received poor reviews on Trip Adviser, suggesting that it may not be the best choice for dining.

The room was great quality and brand-new and the location was magnificent!

This place is newly renovated, my one-night stay was enjoyable, the location is fantastic just being 2km away from a family theme park, and the surrounding area is top-notch with great amenities available at 5am.

This place was a cozy and convenient spot for a weekend getaway, with supermarkets and department stores nearby, making it a great base for a short stay.

Drift off on the super-comfy Hypnos bed paired with soft pillows and wake up feeling refreshed and ready for the day. The on-site Pub Restaurant offers a warm and welcoming atmosphere, serving delicious food and drink at reasonable prices. With good access to major roads, this hotel is an ideal base for last-minute weekend getaways or romantic days out. The all-you-can-eat buffet breakfast includes a wide selection of delicious options to start your day right.

The central location of this place was wonderful and the friendly staff provided excellent advice to us during our stay.

the location was great, with easy access to the pub next door. the room was comfortable and the bathroom clean. the staff provided good service and the breakfast was enjoyable, unlike the one at the pub. there were facilities like a fan and a maid who kept the room tidy. it was a pleasant stay.

We recently stayed at Premier Inn in a clean and well-located hotel, perfect for visiting Poultons Park. The staff were incredibly polite and helpful, making our stay even more enjoyable. The hotel is easy to find, yet still offers a peaceful setting. It's a great starting point for exploring the New Forest area. The restaurant served delicious food, although there were sometimes long queues, especially on Sunday nights. It seemed to be popular among families with young children, which made for a family-friendly atmosphere. The room we stayed in was spacious enough for two adults and two young children, and having a Wacky Warehouse on site was a convenient bonus.

100% Recommend this hotel.

I recently stayed at Premier Inn in Southampton for a short trip to Peppa Pig World. The hotel location was ideal, and the room was clean and comfortable. I appreciated the amenities such as the large TV and the daily replenishment of tea, coffee, and milk. The hotel staff were friendly and helpful, and the spacious room was perfect for my 2-year-old to run around in. The bathroom was also larger than I expected. Additionally, the hotel's proximity to Wacky Warehouse was a great bonus for entertaining the kids.

Can't recommend highly enough this hotel.

This hotel really offers great value for money. The prices are reasonable, especially considering the attention to detail they provide. I was impressed with the modern touch in the rooms, and the basic amenities were more than satisfactory. The staff was friendly and accommodating, ensuring we had a pleasant stay. The location, with an adjoining restaurant for an evening meal, was very convenient. Additionally, the breakfast served in the Hungry Horse was great, with a pleasant waitress attending to us.

All in all, our stay at this hotel was more than satisfactory.

The family room was spacious and very clean, with plenty of towels and pillows. the staff were extremely friendly and always went out of their way to help us. the hotel location was perfect, just a short drive away from all the key attractions. We especially enjoyed the outdoor play area that kept our little ones entertained for hours.

Our dining experience was not up to our expectations. the limited drinks menu meant that our first few choices weren't available, and our second choice wasn't served fully.

The room was spotless and the reception staff were friendly and welcoming. The manager of the restaurant was also very friendly and accommodating. The hotel's location was perfect for visiting the nearby Paultons Park and there was ample parking available.

The restaurant was in dire need of a clean and refurbishment. The toilets were not pleasant and the play area was dirty and small.

Friendly and Helpful Receptionist

During our stay at Premier Inn Southampton West, we were warmly greeted by a receptionist named Sharon. Her friendliness and willingness to assist us made a great impression. She went above and beyond to ensure that all our needs were met and provided us with helpful information about the hotel and surrounding area. Sharon's excellent customer service truly made our stay more enjoyable.

The hotel's cleanliness was top-notch, and the staff were extremely friendly and helpful. The location was fantastic, with easy access to the M27 and the nearby New Forest area. Having a restaurant right next door was a major convenience, and the food was delicious.

Everything great